If you would like to return your order please contact me within 7 days of delivery
(orders@themindfulear.co.uk)
- You can return an item up to 14 days after receipt, provided your item is unused and in the original packaging
- Sale items cannot be returned or refunded, unless faulty.
- Please obtain proof of posting at the Post Office. Returned items lost in the post will not be refunded
If you have any questions or concerns regarding your order please contact me.
- A returned undeliverable package, will be refunded (excluding delivery charges) within 14 days of receiving them back. You will be notified with an email to confirm we have the return.
- Returned undeliverable packages are unable to be re-sent. If the purchased products are still wanted, a new order would need to be placed.
- A package may be ‘undeliverable’ because the address provided was incorrect or, following 3 failed delivery attempts, it has not been collected from the local collection office and has subsequently been returned to sender.